Frequently Asked Questions

If you have any questions that are not answered here, you are welcomed to come by the shelter in person, call or email us anytime at 540-375-3038 or   Our staff is always happy to help you in any way we can with any of your animal related questions or concerns.  You can also review the City of Salem's laws in regards to animals by visiting:

Miscellaneous FAQ

1. Where are you located?
We are at 1301 Indiana Street, across from Yokohama Tire and right beside the Salem Rotary Dog Park and the City of Salem Transfer Station.
2. What are your hours of operation?
We are open to the public Monday thru Friday 10 am to 4:30 pm and Saturdays from 10 am to 3:30 pm. We are closed on Sundays and most holidays.
3. Can anyone turn an animal into your facility?
No. We are a municipal pound so we can only take in animals that are being relinquished from City of Salem (or Craig County) residents or stray animals that were found in Salem or Craig County. This way if someone is missing their pet, the animal will be in the most likely place the owner will be looking.
4. Are you a “no kill” shelter?
“No Kill” means that a facility can state they are full and can no longer take in any more animals. We are a municipal pound so we must remain available to take in our community’s lost or homeless cats and dogs. Therefore, when we do run out of space,  we are required to euthanize adoptable animals. HOWEVER, we are very fortunate in Salem and have a very large, state of the art facility. Our staff works hard to ensure that every adoptable animal gets placed as soon as possible. Euthanasia of adoptable animals is always our last resort and each adoptable animal gets its chance at finding its forever home.
5. Do you have any job openings?
When we have available positions, they are listed under the City’s Employment page on the City of Salem’s website at
6. Do you have any volunteer opportunities?
We do have a volunteer program and welcome anyone ages 16 years or older to join an amazing team! Please visit or call the shelter to get more information about our wonderful volunteer opportunities.
7. Do you take in animals other than dogs and cats?
No. At this time, our facility is only capable of safely housing cats and dogs. However, you may call us if you need to relinquish another species of animal and we will be happy to give you some information to help you find a safe place for any type of animal.
8. Do you accept donations?
Yes! We love donations!
9. I cannot adopt right now. Can I come by and visit the animals?
Yes! Even if you are not able to adopt an animal at this time, you can still visit the animals up for adoption anytime we are open to the public. They love the extra attention and it keeps them happy which in turn makes them healthier and more adoptable! If you would like to visit for more than an hour or more than just once, please ask one of our staff members about our volunteer program. Safety and disease control is always at the top of our priority list so we want to ensure we are all doing what is best for the animals.
10. How many dogs and cats can I own in Salem?
You can own 3 dogs and 3 cats in the City of Salem.

Adoption FAQ

1. How much is your adoption fee?
$30 – We accept cash or check only at this time.
2. Is there an application process?
No, you take home the animal you decide to adopt as soon as you finish your paperwork, which only takes about 15 minutes.
3. What is your adoption procedure?
Once you visit the animals and make your decision, you must sign our adoption contract, pay the adoption fee, and then take home your newest family member!
4. How many animals can I adopt?
The state of Virginia regulates that there can only be 2 adoptions per household every 6 months.
5. Do I have to have the animal I adopt spayed or neutered?
Yes, state and local laws mandate that any animal adopted from a local pound, must be spayed or neutered within 30 days or by the time the animal is 7 months old. One of our main goals is to reduce pet overpopulation and lower the number of animals euthanized. Responsible pet ownership, including spaying and neutering is the only way to stop the cycle.
6. Do I have to live in the City of Salem to adopt from your facility?
No, however if the animal is intact you must live in the City of Salem, Craig County (we are their contract pound) or in a jurisdiction that borders one of these jurisdictions. This is to ensure our abilities to follow up on our adoption contract ensuring the animal was fixed within the state mandated time.